Saving Bundle

Hello dear,

Thank you so much for your review, we truly appreciate your feedback!
Komplete Wash is intentionally formulated with a subtle aroma, so people with sensitivities can use it as well.

We would also love to share a little background on why the fragrance in our detergent is intentionally light. Scientifically, laundry detergents should not have an overpowering scent, as excessive fragrance molecules can remain trapped in fabric fibers and, over time, may cause skin sensitivity, respiratory irritation, or headaches, especially for children or those with allergies. Our formula follows international safety standards, which strictly define the safe concentration levels for each fragrance component. Even though we use non-toxic scents, we never exceed the levels considered safe for long-term exposure. Our goal is to keep your laundry clean, fresh, and gentle for everyone, not just smelling perfumed.

Historically, the strong laundry scents many people associate with detergents came from older chemical formulas that used harsh cleaning agents masked with heavy perfumes. Modern, eco-conscious detergents like ours are formulated differently: safer, gentler, and free from harsh chemicals, so we don’t need to mask anything with overpowering fragrance.

For customers who love a more pronounced, perfumed finish, we created Komplete Mist.
It pairs perfectly with Komplete Wash, simply spray it on your dry clothes before folding or hanging to give your laundry a beautifully noticeable scent.

Warm regards,
Komplete Care Team

Hello dear,
We are truly delighted to hear that you love our products, thank you for sharing your feedback!
We completely understand your concern about the individual plastic packaging.

We would like to explain in more detail why sachets were the most suitable choice for us at this stage.

We don’t produce Komplete Wash in bottles, and that’s an intentional decision. We wanted to share a bit of context why we use sachets instead:

Less Plastic, Lower Footprint:
Our sachets are made with intention. Just 15 of our detergent sachets use around 30g of plastic, while a traditional detergent bottle of the same use volume can contain up to 168g of plastic. That’s nearly 6 times more plastic, and that’s before considering the energy and emissions needed to produce and transport larger bottles.

Less Water in Production:
Traditional liquid detergents are often made up of up to 80% water, which increases packaging size and weight. Our formula is highly concentrated, meaning we use far less water in production and shipping. This reduces both waste and emissions and helps conserve a precious resource.

Lighter to Transport = Fewer Emissions:
Smaller and lighter packaging means more efficient shipping. Less weight = fewer trucks on the road and less fuel burned. It's a small change with a big impact.

Smarter Dosing, Less Product Waste:
Each sachet is pre-measured, so you use exactly what you need- no more, no less. Overusing detergent (which is common with bottles) actually reduces cleaning performance, wastes product, and can leave residue on clothes.

Why Not Pods?
We have also made a conscious decision not to use pods, which are often wrapped in polyvinyl alcohol (PVA). While marketed as 'dissolvable,' research has shown that PVA doesn’t always fully break down, releasing microplastics into our waterways. Even New York City is considering a ban on pods and sheets containing PVA for this very reason.

Recyclable:
Our sachets are recyclable with any plastic-recycling service. And we are not stopping here, our R&D team is actively testing fully biodegradable options that can safely hold our concentrated formula and remain affordable for everyday use. As soon as we find the right solution, we will switch.

There are indeed biodegradable options available today, but most of them are very costly and not always reliable when it comes to safely holding our concentrated formula. Choosing these options at this stage would make the product 3–5 times more expensive, which goes against one of our main goals: keeping our products accessible for as many households as possible. Simply put detergent will be very expensive to buy for many households.

We are also exploring the idea of using thick glass containers. However, shipping logistics make this challenging, as many carriers do not handle fragile items with the needed care, which could lead to damage during delivery.

At the same time, we are studying different possibilities such as a refill system, though this requires careful planning and logistics to ensure it works smoothly for our customers.

All of these explorations are part of our mission to balance sustainability with affordability, so that our products remain safe, effective, and within reach for as many people as possible.

We know some people put packaging first, while for us the top priority at the moment has been creating safe, professional-grade formulas that are free from harsh chemicals, while at the same time minimizing plastic use as much as possible. That’s why we have already reduced the amount of plastic in our detergent packaging as much as we can and keep looking for solutions to minimize it even more till we completely eliminate it.

Thanks again for being part of the Komplete family and for helping us grow in the right direction! 🙏

Warmest regards,
Komplete Care Team